Shipping Policy

Delivery area and cost

MusicTek delivers anywhere in Lebanon. Delivery is free on every order.

Delivery time

Orders are delivered within 1 to 3 working days after we confirm the order with you. Working days are Monday to Friday, excluding official holidays.

Delivery to some areas can take longer because of road or security conditions. If we expect a delay, we will tell you before dispatch.

Order confirmation

After you place an order, we contact you by phone or WhatsApp on the number you gave at checkout to confirm the address and a delivery time. An order we cannot confirm within 3 working days may be cancelled.

Receiving your order

Payment is in cash, in US dollars, to the delivery person when the order arrives.
Please check that the box is sealed and undamaged before you pay. If the packaging is damaged, tell the delivery person and contact us straight away.
Someone aged 18 or over must be present to receive and pay for the order.

Missed deliveries

If nobody is available at the agreed time, we will contact you to arrange a second attempt. After two failed attempts the order may be cancelled.