Privacy Policy
This policy explains what personal data MusicTek collects when you use musictek.store, why, and what your rights are.
What we collect
- Order details: your name, phone number, delivery address, email address if you give one, and the products you order.
- Warranty registrations: your name, phone number, the product, its serial number, your invoice number and purchase date.
- Messages: what you send us by WhatsApp, phone or email.
- Browsing data: pages viewed, device and browser type, and country. This is collected without cookies and is not linked to you.
We do not collect or store payment card details. Orders are paid in cash on delivery.
Why we use it
- To confirm, deliver and invoice your order.
- To provide warranty service and after-sales support.
- To answer your questions.
- To understand how the site is used and improve it.
- To meet our legal, tax and accounting obligations.
Who we share it with
- Shopify, which hosts our store and checkout and processes order data on our behalf.
- Vercel, which hosts this website and provides anonymous visitor statistics.
- Delivery partners, who receive your name, phone number and address to deliver your order.
- WiiM, when a warranty claim requires the manufacturer's involvement.
- Public authorities, when the law requires it.
Some of these companies store data outside Lebanon. We do not sell your personal data.
Cookies
The site uses only the cookies needed to keep your cart working. We do not use advertising or tracking cookies.
How long we keep it
Order and invoice records are kept for as long as tax and commercial law requires. Warranty registrations are kept for the warranty period and a reasonable time afterwards.
Your rights
Under Lebanese Law No. 81 of 2018 on Electronic Transactions and Personal Data, you may ask us to tell you what data we hold about you, to correct it, or to delete it where we have no legal reason to keep it, and you may object to its use for marketing. To make a request, email sales@musictek.store or message us on WhatsApp at +961 70 324 447. We reply within 30 days.
Security
The site is served over an encrypted connection, and access to order data is limited to the people who need it to serve you.
Changes
We will post any change to this policy on this page with its date. Last updated: 12 November 2026.